Responsible gambling at 31bets Casino
You've landed here because something about your play, or someone else's, is worth a second look. That's a good instinct, not a red flag in itself. Visit 31bets Casino for our games and offers; this page covers the tools we give you to keep gambling in the entertainment column of your life rather than the stress one.
Why responsible gambling matters
Gambling only works as entertainment when the stakes stay sized to what you can afford to lose and the time stays sized to what you actually planned to spend. Once either of those slips without you noticing, the balance tips. 31bets builds account controls specifically for that moment – before it becomes a habit rather than a session.
None of this is about diagnosing you. It's about giving you levers to pull if you want them, and information if you're checking on someone else.
Signs gambling is getting out of hand
- Chasing losses with bigger stakes to "win back" what's gone
- Losing track of how long you've been playing, or lying about it afterwards
- Borrowing money, or dipping into money earmarked for bills, to keep playing
- Feeling irritable or anxious when you're not able to log in
- Gambling to escape a low mood rather than for enjoyment
- Hiding deposits or losses from a partner or family member
Questions worth asking yourself
A short self-check, answered honestly, tells you more than any single session ever will:
- Have you bet more than you meant to in the last month?
- Have you lied to anyone about how much you've spent?
- Do you feel restless or short-tempered when trying to cut back?
- Have you gambled to pay off gambling losses?
- Has your play affected your work, studies or a relationship?
- Have you borrowed money or sold something to fund play?
Answering yes to more than one or two is a reasonable prompt to use one of the tools below, or to speak to an independent organisation.
Our account controls
31bets Casino gives you four separate ways to change how your account behaves, and each does something distinct:
Self-exclusion
Contact our support team and request self-exclusion for a period between 6 months and 5 years. Once set, this locks you out of the account for the full term you choose – there's no early reversal, so pick a period that actually matches what you need.
Deposit limits and disabling deposits
You can set a loss limit on your account, and separately, contact support to have the deposit option switched off entirely for a specified period. The second is blunter than a limit: it stops new money going in altogether rather than capping how much.
Time-out
A time-out is a temporary account closure for a break, shorter and less final than self-exclusion. It's the right tool if you want a pause to reset rather than a long-term lock.
| Tool | What it does | Duration |
|---|---|---|
| Self-exclusion | Full account lock, requested via support | 6 months – 5 years |
| Loss limit | Caps how much you can lose over a set period | Set by you |
| Disable deposits | Blocks new deposits entirely | Specified period, via support |
| Time-out | Temporary account closure | Short-term break |
Practical limits that work
- Set a loss limit on your account before you deposit for the first time, not after a bad session.
- Decide your budget in cash terms, not in "just one more deposit" terms.
- Use a time-out after any session that ran longer than you planned, even a winning one.
- Keep gambling money in a separate account or e-wallet from your regular spending.
- If you share a device with a minor, use parental-control software such as Net Nanny or Qustodio alongside our own age controls.
- Treat a loss as the cost of the entertainment, not as money still "in play" to be won back.
Where to get help in the UK
These organisations are independent of 31bets and free to use:
- GamCare – National Gambling Helpline, 0808 8020 133, free and open 24/7
- BeGambleAware – information and free support
- GamStop – free self-exclusion across all UK-facing licensed gambling sites
- Gordon Moody – residential and online treatment programmes
Blocking software
If you'd rather remove temptation at the device level, Gamban and the free BetBlocker both block gambling sites across your phone and computer, which is a stronger barrier than a self-exclusion request alone.
Protecting minors
Our accounts are restricted to players aged 18+. If a device in your household is shared with anyone under 18, parental-control software such as Net Nanny or Qustodio adds a layer we can't provide ourselves once the device leaves our sign-up screen.
Questions about any of these tools can go to [email protected]. Gambling should be entertainment, not a chore.
This site is for players aged 18 and over (18+) only. If gambling ever stops feeling like entertainment, free and confidential help is available at BeGambleAware.org.
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