Opening 31bets on your phone or in a browser tab
31bets runs as a combined casino and sportsbook, open to players in the UK through a standard web browser rather than a dedicated app store listing. There's no separate download to manage and no update to wait on — you sign in the same way whether you're on a laptop or a handset, and the same account carries across both. Casino games, live tables, sports markets, virtual sports and a small set of instant mini-games sit under one login. New customers depositing for the first time can currently work with a 170% welcome bonus up to €1,000 on crypto deposits, alongside a rotating set of free-spin and free-bet promotions that change by day of the week. T&Cs apply. 18+. New customers only. Please gamble responsibly (BeGambleAware.org).
The operating company behind 31bets is Pixelforge Solution SRL, registered in Costa Rica, and the site holds a gaming licence from the Government of Anjouan. Payments are processed through a separate agent, Innovatoria LTD, based in Cyprus. What follows sets out how the welcome offers actually work in cash terms, what payments and withdrawals look like method by method, and where the account rules — verification, withdrawal caps, wagering — genuinely affect a player rather than sitting quietly in the terms.
| Feature | Details |
|---|---|
| 🏢 Operator | Pixelforge Solution SRL, Costa Rica |
| 🔒 Licence | Government of Anjouan, licence ALSl-202409046-FI2 |
| 🎰 Games | Casino, live casino, sports betting, virtual sports, e-sports and mini games |
| 🎮 Providers | BGaming, the studio behind the current welcome spins titles |
| 💳 Payments | Credit card, cryptocurrency and Skrill for deposits; card, bank transfer and cryptocurrency for withdrawals |
| 💰 Currencies | EUR plus AUD, CAD, BTC and several other fiat and crypto options |
| ⚡ Withdrawal time | Bank transfers usually take up to 3 business days; crypto withdrawals are generally quicker |
| 🪙 Minimum deposit | €10 |
| 🎁 Welcome bonus | 170% up to €1,000 on your first crypto deposit |
| 🔁 Wagering | 45x on the deposit and bonus combined (crypto welcome bonus) |
| 💬 Support | Email and live chat, available 24 hours a day, seven days a week |
| 🌐 Languages | English |
One row is worth reading twice: the weekly withdrawal ceiling sits at €7,500 and the monthly ceiling at €15,000, with anything above that paid out in monthly instalments rather than one lump sum. It's a genuine limitation, not a footnote, and it shapes how you should think about timing a larger cash-out.
Checking 31bets' licensing before you deposit
31bets operates under a gaming licence issued by the Government of Anjouan, number ALSl-202409046-FI2. That's a different regulatory framework from the UK Gambling Commission, and we'd rather say that plainly than let a reader assume otherwise. The operating entity, Pixelforge Solution SRL, is registered in Costa Rica, and a separate payment agent, Innovatoria LTD, handles transaction processing out of Cyprus. Three jurisdictions across three roles is not unusual for an internationally facing operator, but it's worth knowing where each function actually sits.
From 19 January 2026, UK-licensed operators became subject to a statutory cap of no more than 10x wagering on any bonus, with a rule against mixing sports and casino products to unlock the same promotion. That cap applies to UK-licensed sites specifically; 31bets sits under the Anjouan licence rather than a UK one, so its own bonus terms — including the 45x figure on the crypto welcome offer discussed below — run under different rules entirely. We think it's useful context rather than a criticism of either framework.
Working through 31bets' welcome offers
31bets doesn't run a single blanket sign-up bonus — it runs several, aimed at different kinds of first deposit, and the terms differ enough between them that treating them as one offer would be misleading.
Free spins packages with a wager-free structure
The headline casino welcome pack is 200 Free Spins, valued at €0.20 each, credited on BGaming's Fruit Million once you deposit at least €100 and activate the code BR200. What makes this one unusual is the wagering side: it's wager-free (0x), meaning any spins winnings aren't locked behind a turnover requirement before they can be withdrawn — though a maximum cashout of €5,000 still applies. A parallel Wednesday-only offer runs the same shape on a different title: 100 Free Spins at €0.25 each on Elvis Frog in Vegas, code WD100, again wager-free with the same €5,000 cashout ceiling. Both carry a genuinely tight clock — one hour to activate the code after the qualifying deposit, and one hour to use the spins once credited — so they suit a player who's ready to play immediately, not one banking the offer for later in the week.
The 170% crypto welcome bonus, worked through
The larger, percentage-based offer is the 170% Crypto Welcome Bonus up to €1,000, available from a minimum deposit of €30. Here's what it looks like in practice. Deposit €200 in crypto, and the 170% match adds €340 in bonus funds (€200 × 1.70), bringing your playable balance to €540. This is the one offer on the page that does carry a stated wagering multiplier: 45x on the deposit and bonus combined. That means €540 × 45 = €24,300 needs to be wagered before the funds convert to withdrawable cash. While the bonus is active, stakes are capped at €5 per spin on slot games — betting above that voids the bonus round — and the whole package expires after 30 days if the turnover isn't cleared in time. Eleven slot titles are excluded from counting toward that wagering progress, among them Arcade Bomb, Gods of Troy and 1942: Sky Warrior, so it's worth checking a game's eligibility before leaning on it to clear the requirement.
Wagering requirements across the market typically sit somewhere in the 30–45x range on comparable percentage-match offers, so the 45x figure here lands at the upper edge of what's common rather than outside it.
Offers that run to a schedule rather than a one-off sign-up
Beyond the welcome packages, 31bets runs a handful of promotions on a recurring calendar rather than a single claim.
Weekly free bet and free spins windows
The Friday Free Bet hands qualifying depositors (minimum €100, code FB50) a 50-unit free bet, live from Friday 00:00 UTC through to Monday 23:59 UTC each week — a longer availability window than most of the site's other offers, though the one-hour activation and one-hour placement clock still applies once you've deposited. It shares the same wager-free structure and €5,000 max cashout as the free spins packages above. The Wednesday spins offer described earlier runs on the same weekly logic, narrower in window but identical in mechanics.
The Combo Booster for accumulator bettors
For sports bettors specifically, the Combo Booster adds up to a 50% boost to combination winnings, scaled by how many selections you include: four selections adds 10%, five adds 15%, rising in steps to 30% at eight selections. It requires odds of at least 1.4 per selection and applies to a set of five pre-selected tournaments including the Premier League and La Liga, with a maximum bonus payout of €5,000. It's a genuinely different mechanic from the deposit-match offers — nothing is wagered forward, the boost simply applies to a winning combination bet placed within the rules.
Sports betting at 31bets
Sports Betting sits as its own category alongside the casino product, and general promo-code terms apply across it: any free bet must be used on an accumulator of at least three selections, each at minimum odds of 1.40, with a maximum withdrawal of €100 from free bet winnings specifically (a separate, lower ceiling from the named weekly offers above). Players registered from Finland are excluded from sports-related bonuses under 31bets' own terms — a market-specific restriction worth knowing if that applies to you. Combination bets more broadly benefit from the Combo Booster mechanic covered above, which is where most of the sportsbook's promotional weight sits.
Depositing and withdrawing with 31bets
Deposits are credited promptly once confirmed, whatever method you use. The minimum deposit across the site is €10. Withdrawals carry a higher floor: a minimum of €50, and a rule that applies before any of the caps below — deposited funds need to be wagered at least once before they're eligible for withdrawal at all. Bets placed at odds below 1.30 don't count toward that requirement, so a string of very short-priced bets won't clear it. Requesting a withdrawal without having wagered the deposit at least once risks the operator applying extended due diligence and refunding the deposit minus a transaction fee of up to 20% — a real cost, not a formality, so it's worth checking your own activity before submitting a withdrawal request.
Deposit methods
Credit cards, cryptocurrency and Skrill are the accepted routes in. Cryptocurrency deposits are exempt from the deposit ceilings applied to other methods, which is a genuine advantage for anyone moving larger amounts, though maximum deposit figures for the fiat methods vary by method and aren't published as a single fixed number.
Withdrawal methods and the caps that apply
Withdrawals go out via credit card, Visa's Original Credit Transfer, Mastercard's Payment Transfer, bank transfer or cryptocurrency. Two ceilings sit above all of them: a weekly limit of €7,500 and a monthly limit of €15,000, with anything beyond €15,000 in a given month paid out in monthly instalments rather than as a single transfer. Bank transfers typically take up to 3 business days once approved; crypto withdrawals are generally faster. A refund, where one applies, can take up to 7 business days to confirm, with approved refunds finalised within 48 hours of that approval.
A money-out walkthrough
Say you request a €5,000 withdrawal by bank transfer, and it's your first one. Because it's your first withdrawal, verification is mandatory before it can be processed — you'll need a valid ID document and, if that document doesn't show your residential address, a recent proof of address. Once your documents are uploaded, the review team has 24 hours to check them, and you're given a 30-day window to submit anything requested before the account faces restrictions. €5,000 sits comfortably under the €7,500 weekly cap, and below the thresholds — €3,000 in 24 hours, €9,000 in 90 days — that would automatically trigger Enhanced Due Diligence. Assuming verification clears cleanly, the transfer itself typically lands within the stated 3 business days. A crypto withdrawal of the same amount would follow the same verification step but usually move faster once approved.
Fees and inactivity charges to know about
A handful of fees sit in the account terms and are worth stating plainly. Recovering a mistakenly deposited cryptocurrency payment carries a 0.1 BTC fee on amounts over €5,000. Accounts left dormant for 12 consecutive months are charged a €10 monthly administrative fee. And depositing or withdrawing through a third-party account — someone else's card, wallet or bank details — triggers termination of the accounts involved and a 20% settlement fee deducted from the deposits concerned. None of these apply in normal use, but they're the kind of terms that matter the one time they're relevant.
| Method | Deposit time | Withdrawal time | Notable fee or cap |
|---|---|---|---|
| Credit card | Promptly on confirmation | Not the fastest route out | Deposit ceiling varies by card issuer |
| Cryptocurrency | Promptly on confirmation | Generally the quickest withdrawal method | Exempt from deposit caps; 0.1 BTC recovery fee over €5,000 |
| Bank transfer | Not offered as a deposit route | Up to 3 business days | Weekly €7,500 / monthly €15,000 cap applies |
| Skrill | Promptly on confirmation | Not offered as a withdrawal route | Standard third-party account rules apply |
Exploring 31bets' games and providers
31bets' library is organised around six categories: casino, live casino, sports betting, virtual sports, e-sports and a set of mini games. That last category — quick-format titles like Aviator, Roulette, Dino, Blackjack, Plinko and Aero — sits somewhere between a slot and an arcade game, built for fast rounds rather than deep sessions. BGaming supplies the two named titles behind the current welcome spins offers, Fruit Million and Elvis Frog in Vegas, giving a reasonable sense of the studio's house style: bright, straightforward slot mechanics rather than heavily narrative titles. 31bets hasn't published a total game count or a full list of studios beyond that, so we'll describe what the categories are strong at rather than put a number on the library that isn't there to give.
How wins actually form in a slot round
Understanding how a win gets built helps more than knowing a game's name. Two structures dominate modern slots: paylines, where symbols need to land on a fixed pattern across the reels, and cluster pays, where a group of matching symbols touching each other anywhere on the grid triggers a win regardless of a straight line. Fruit Million and Elvis Frog in Vegas, the two BGaming titles tied to 31bets' current welcome spins, both run on payline structures rather than clusters — worth knowing if you're used to cluster-style titles from other studios.
Wilds and multipliers are what turn a modest win into a larger one. A wild substitutes for other symbols to complete a line; a multiplier wild does that and scales the payout on top, sometimes stacking across a bonus round so several multipliers apply to the same spin. This is where a win genuinely snowballs — one wild landing in the right position on a bonus spin can turn a break-even round into several times the base stake.
There's a ceiling on how far that can go, though. 31bets caps the amount it's obliged to pay on any single bet or spin — including bonus rounds and free spins — at €100,000. Anything won above that on a standard game is cut back to the cap; the one exception is progressive jackpots, which pool contributions across a wider network and are explicitly excluded from that ceiling.
| Win type | How it forms | What caps it |
|---|---|---|
| Standard payline win | Matching symbols on a fixed pattern | Game's own paytable |
| Multiplier/wild bonus win | Wild substitutes and scales the payout | €100,000 maximum win limit |
| Progressive jackpot | Pooled contributions across a network | Exempt from the €100,000 cap |
Using 31bets on a phone or tablet
There's no dedicated 31bets app to install from an app store — the site is built to run through a mobile browser instead, and the account, balances and game library carry across from desktop without needing a separate login. In day-to-day use that means no update prompts and no storage taken up on your device, at the cost of not having an icon sitting on your home screen. Live chat stays reachable from the mobile site the same way it does on desktop, which matters more than it sounds given support runs 24/7 and a browser-based site depends on that channel staying easy to find.
Since 21 May 2025, UK law caps online slot stakes at £2 per spin for 18–24 year-olds, rising to £5 per spin for players aged 25 and over, on slot games specifically — the cap doesn't extend to roulette, blackjack or live-dealer tables. That's a UK statutory rule rather than a term set by 31bets itself, but it's worth knowing as background if you're comparing stake sizes across sites while browsing on a phone.
Registering and getting your first deposit through
Signing up asks for the basics: a valid email address and the mandatory fields on the registration form, then a username and password of your choosing. It doesn't ask for identity documents at this stage — that step is held back until your first withdrawal request, not your first deposit, so you can play before you verify.
- Complete the registration form with a valid email address and your account details.
- Make a deposit of at least €10 through a card, crypto or Skrill.
- Play through your deposit at least once before requesting a withdrawal — bets under 1.30 odds won't count toward it.
- When you do request a withdrawal, upload the identity documents requested; the review team turns them around within 24 hours.
- Receive funds according to your chosen method's usual timeframe, subject to the weekly and monthly caps described above.
Getting through identity verification without delay
31bets asks for standard proof-of-identity documents at first withdrawal: a valid passport, a photo-card driving licence, or a national identity card. If none of those shows your residential address, a proof of address dated within the last six months is also required — a utility bill, a lease agreement, or correspondence from a government authority all qualify. Occasionally 31bets asks for more: documents in Latin or Cyrillic script specifically, a short video verification, or a phone call to confirm details.
Three tiers sit behind the process — simplified due diligence, standard customer due diligence, and enhanced due diligence for higher-risk activity. Enhanced due diligence triggers automatically once withdrawals pass €3,000 within a 24-hour period, or €9,000 within a rolling 90 days — so a player moving larger sums regularly should expect that extra step as routine rather than exceptional. Whatever documents are requested, you have 30 days to submit them before the account faces restriction, and the review team itself works to a 24-hour turnaround once they're in.
Reaching support and getting answers
31bets' support runs on two channels — email and live chat — available 24 hours a day, seven days a week. Live chat is the quicker route for anything time-sensitive, given how tight some of the promotional windows above are (a one-hour activation clock doesn't leave room for a slow email reply). The site's interface and support are offered in English only, which suits this domain's audience directly rather than requiring a language switch.
Where 31bets is strong, and where the limits sit
31bets' genuine strengths are fairly specific: crypto deposits carry no cap where fiat methods do, several of the welcome and weekly offers are wager-free rather than locked behind a turnover multiple, and support is reachable around the clock rather than during set hours. The Combo Booster gives accumulator bettors a mechanic most flat deposit-match bonuses don't offer at all.
The limitations are just as concrete. The weekly €7,500 and monthly €15,000 withdrawal caps mean a larger win genuinely gets paid out over more than one transfer. The 45x wagering requirement on the crypto welcome bonus sits toward the higher end of what's typical across the market, and the one-hour activation windows on several promotions leave very little margin for a slow start. And the deposit-must-be-wagered-once rule before any withdrawal is a real condition, not a formality — skipping it risks a 20% deduction on a refunded deposit.
Playing responsibly with 31bets
Gambling on 31bets is entertainment, and it's worth treating it that way from the first deposit rather than after a bad session. The account carries several controls directly: self-exclusion for a period between six months and five years, arranged by contacting support; the ability to set a loss limit and other account limits; a request to disable deposits for a set period; and a time-out for a temporary account closure if you just need a break rather than a full exclusion.
Since 6 April 2025, a statutory levy on UK gambling operators' gross gambling yield — between 0.1% and 1.1% — funds research, prevention and treatment for gambling harm nationally, replacing the older system of voluntary donations. It's a market-wide change rather than something specific to any one operator, but it reflects how seriously the funding side of harm prevention is now treated across the UK.
For UK-based support outside the account tools above, the GamCare National Gambling Helpline is free and available 24/7 on 0808 8020 133. BeGambleAware.org offers free, confidential support and information. GAMSTOP provides free national self-exclusion across UK-facing licensed sites, and Gordon Moody offers residential and online treatment for more serious gambling harm. If you share a device with someone under 18, blocking software such as Gamban or the free, multi-platform BetBlocker is worth setting up. 31bets requires players to be 18+, without exception.